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BlackBerry® Z10

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Contributor
fari
Posts: 30
Registered: ‎06-09-2013
My Device: z10

issue with backup at z 10

I backuped the data of my z10 via BlackBerry link. But as I restore the data. During the process my z10 automatically restarts and restoring doesnt occurs.. plz help
Forums Advisor III
gutijose14
Posts: 1,543
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: issue with backup at z 10

Hey friend Fari.

 

I mention that when you restore a backup of your information the team tends to restart in some cases this information to synchronize with your computer.

 

I've done it but I actually succeeded in restoring my information.

 

Note: While restuara disconnect your blackberry information mienstras not do their process.

Try it again. Luck

 

Regards.

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

@ gutijose14


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Contributor
fari
Posts: 30
Registered: ‎06-09-2013
My Device: z10

Re: issue with backup at z 10

Disconnect how?