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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Airtel Zambia

keypad freezing HELP

I have started experience a freeze in my keypad sometimes i start to type a sentence and it just freezes until i reset what could be wrong
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: keypad freezing HELP

Hi mwiz,

Sorry to hear about the freezing issue you're having. Have there been any recent changes made to your BlackBerry Z10 smartphone before this issue started? Were any applications upgraded or installed? Does this happen in any specific applications or in all applications? Do you ever receive any error messages?

 

I look forward to your response.


-FS


 


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New Contributor
Posts: 8
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Airtel Zambia

Re: keypad freezing HELP

No apps installed all applications where typing is needed freeze no error msg