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BlackBerry® Z10

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Trusted Contributor
chinmay29
Posts: 160
Registered: ‎09-01-2013
My Device: z10 and q10

lost data recover

by mistake some data of my z10 gets deleted by my sister.is there is any way to recover the lost data?? plz help me out its urgent!!
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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: lost data recover

HI chinmay29,

 

Did you take a backup file recently? If so, this KB article shows how to restore your data from that backup file. "How to backup and restore data on the BlackBerry 10 smartphone" http://.blackberry.com/btsc/KB33526 

Let me know if that helps.

 

Thanks,


-FS


 


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Trusted Contributor
chinmay29
Posts: 160
Registered: ‎09-01-2013
My Device: z10 and q10

Re: lost data recover

oh no!! I didn't take the the backup!!
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Forums Advisor III
rat-7
Posts: 1,402
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: lost data recover


FrankieS wrote:

HI chinmay29,

 

Did you take a backup file recently? If so, this KB article shows how to restore your data from that backup file. "How to backup and restore data on the BlackBerry 10 smartphone" http://.blackberry.com/btsc/KB33526 

Let me know if that helps.

 

Thanks,


How can we take any backup when Link is saying that there is not data on the device

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
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Regular Contributor
grv10india
Posts: 74
Registered: ‎08-24-2013
My Device: Z10

Re: lost data recover

Hi Chinmay,
In this case that you have not backup of your data you can do the following steps.
1. connect phone to pc
2. install get back data.exe
3. run the app.
4.select the drive as phone(removable disk).
5. press button recover.
6. wait.
7. Your data is ready to re use.

Thank you.
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