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BlackBerry® Z10

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New Contributor
jpettitt
Posts: 4
Registered: ‎09-16-2013
My Carrier: telus

major problems with contacts

Hello, I purchased my BlackBerry z10 in February. I gave had no issues until the last week. All my contacts are l
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JSanders
Posts: 80,502
Likes: 22,313
Solutions: 5,748
Registered: ‎04-01-2008
My Carrier: Verizon

Re: major problems with contacts

How were your contacts installed, from a backup or switch from another device, or are they synced to an email account, like gmail or outlook.com?




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New Contributor
jpettitt
Posts: 4
Registered: ‎09-16-2013
My Carrier: telus

Re: major problems with contacts

They were set up one but one. This is my first smart phone I didn't transfer any contacts from previous cell. I have not synced them with email either
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Contributor
techahead
Posts: 21
Registered: ‎06-18-2013
My Carrier: vodafone

Re: major problems with contacts

have you tried using BlackBerry Protect
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JSanders
Posts: 80,502
Likes: 22,313
Solutions: 5,748
Registered: ‎04-01-2008
My Carrier: Verizon

Re: major problems with contacts


techahead wrote:
have you tried using BlackBerry Protect

BlackBerry Protect does not backup and restore to a Z10.

 

You can do a onetime restore if your contacts were on a previous BlackBerry backed up to Protect, that is all.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.