10-24-2013 11:52 AM
I am unable to send or receive picture messages via text message. When I try to send one it gives me a red "x" and says "general problems" in red under it. When I try to recieve it gives me a message saying "I have a message ready to retrieve" and when I hit the "download" button, it doesnt do anything.
This started when I did the last system update and have since done the 10.2 update and this is still happening.
Anyone know a fix to this?
Solved! Go to Solution.
10-26-2013 11:30 AM - edited 10-26-2013 11:31 AM
Since you both are on Rogers (and a few others I've read) I wouldn't let them off the hook yet. In another post JSanders cured a similar issue by having the user do a "hard" reset (not a wipe). Hold both volume keys down until it reboots. You can also hold the power key down a moment and then hit the "restart" key on the power right.
10-27-2013 12:29 AM
10-27-2013 04:41 AM