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hello everyone 
im having some trouble with my new z10 I hope you can help me solve.
it seems to hang on a screen that says something about connecting to blackberry hub?
then it will restart itself.
things I have tried:
restoring firmware
secure format
battery pull
nothing seems to work.
orange told me to contact blackberry as I am on pay as you go and this is all I can find
Please help me sort this issue out i just want a working blackberry again
James
even if you are on a Pay as you go contract, you pay Orange to take care of those issues.
Should they be unable to do so, they have to escalate your issue, by contacting the RIM Level2 support, at no additional charge for you.
Call them back and demand the escalation. You are the customer.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Should they be unable to do so, they have to escalate your issue, by contacting the RIM Level2 support, at no additional charge for you.
Call them back and demand the escalation. You are the customer.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
