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BlackBerry® Z10

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New Contributor
hex1990
Posts: 7
Registered: ‎07-11-2013
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

thanks so much,, i will try it out,,

 

btw,, is it use bb link to back up my phone?? all the data like apps,, contact list, sms and so on are all back up??

 

thx~~

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Trusted Contributor
Simmo-
Posts: 132
Registered: ‎06-22-2013
My Carrier: Optus

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

BlackBerry Link will backup your phone, yes. Maybe it is an app which is causing your battery and heating problem possibly also. Somebody said for the eBay app that it is better to turn off eBay notifications because it is searching all the time.
Disclaimer:
I know a little about lots of things,
yet not a great lot about those little-things.
Ultimately, I'm here to learn.
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Forums Advisor III
RobGambino
Posts: 1,766
Registered: ‎05-29-2013
My Carrier: Bell

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

After the OS upgrade the battery life is better and does not over heat could be some app that is running in background did you side-load any android apps?
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New Contributor
hex1990
Posts: 7
Registered: ‎07-11-2013
My Carrier: singapore

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

 

i reload the system problem still there,,, sigh,,

 

and the back up sucks,, its not complete back up,, now im losing some data,,

 

so disappoint with z10.................

 

 

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Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Carrier: Globe Telecom

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

 

You can contact your service or phone provider for your issue.

 

Thanks.

 



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Contributor
frenettem
Posts: 26
Registered: ‎02-11-2013
My Carrier: Bell Canada

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

I had the same problem, and removed many free apps I had downloaded when I first got my Z10.  The overheating and battery drainage problem disappeared.  

 

Some app developers are very careless when it comes to frequency of checking things on the internet over your phone.  I would advise to only download one new app at a time.  That way if your phone battery suddenly starts dying too soon, you stand a better chance of knowing which app is the culprit.  

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Forums Advisor III
RobGambino
Posts: 1,766
Registered: ‎05-29-2013
My Carrier: Bell

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312


frenettem wrote:

I had the same problem, and removed many free apps I had downloaded when I first got my Z10.  The overheating and battery drainage problem disappeared.  

 

Some app developers are very careless when it comes to frequency of checking things on the internet over your phone.  I would advise to only download one new app at a time.  That way if your phone battery suddenly starts dying too soon, you stand a better chance of knowing which app is the culprit.  


every good suggestion! 

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New Contributor
dmoule
Posts: 6
Registered: ‎07-15-2013
My Carrier: telus

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

Same problem here on Telus runinng 10.1.0.2014. Battery life is about 4 hrs and device is hot all the time! Lots of other issues as well... I don't think that this device was very well tested.

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Forums Advisor III
jerryg50
Posts: 1,164
Registered: ‎02-28-2009
My Carrier: BELL

Re: my z10 keep getting hot and battery fast drop after update to 10.1.0.2312

Start with a battery pull to reset. If this does not work reload the latest updates. Only restore your data such as the contacts list, shortcuts, and tasks. For now do not install any extra software programs. Test the phone for a few days. If everything is okay put back the extra programs one at a time and test the phone for a day or so between each re-install. I suspect you have a program that has a bug causing this problem. I've seen this before on other phone devices, and also the PlayBook.
Jerry G.
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