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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎07-03-2013
My Device: Z10
My Carrier: Tele2

need help with Z10 getting Internet

Summary: I bought BB Z10 in Indonesia and they said it was unlocked for Europe.

OS release 10.1.0.273 installed last week after replacing factory settings. SiM card is newly purchased at Tele 2  and internet works well in my other BB (BOLD) but not in Z10.

The PIN code 0000 is taken off so I boot the Z10 without a PIN.

With other SIM (other provider) in Z10 everything works properly.

All institutions for internet on Z10 are correct, just do not have 4G.

Have also APN internet.tele2.nl completed and authentication type to PAP. Tele2 geeft aan dat gebruikersnaam en wachtwoord niet nodig zijn. Then it comes:  .... "save" does not work because then the fields are empty again.

Customer service indicates that it is not because of Tele2 SIM coz it works in other BB..

So, who has similar experience and know possible solution?