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BlackBerry® Z10

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New Contributor
AJ27
Posts: 4
Registered: ‎06-23-2013
My Device: z10
My Carrier: cellc

no voice calls.

The second time this has happened. Device not allowed mm#6 is the message I get. Phone worked after the first time it happened. Only thing is when my airtime was out,or phone switched off,had to take sim out,put in another phone,put back in bbz10 then it would work perfectly. No im out of options. Please help..
Please use plain text.
BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: no voice calls.

Hi AJ27,

 

You will have to contact your wireless network provider regarding this message. This message is generated by your wireless network.

 

Thanks.

 

-CptS

 

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New Contributor
AJ27
Posts: 4
Registered: ‎06-23-2013
My Device: z10
My Carrier: cellc

Re: no voice calls.

Would that now be my service provider? On their side my line is active. I can browse the net but cant make and recieve calls or smses.
Please use plain text.