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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: z10

not able to access blackberry world on Z10. what could be the reason?

not able to access blackberry world on Z10. what could be the reason? It wasn't issue earlier but facing it from last two days.
Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: not able to access blackberry world on Z10. what could be the reason?

Please guys read other forums on this community before posting redundant issues.

Try this fix

  • Go to the games app.
  • At the bottom tap on games.
  • At the right bottom, you will notice three dots. Tap the dots
  • Tap the option to enter the blackberry world. Wait until the screen is loaded
  • Swipe right to Enter My World - > My Apps and Games.
  • Tap the three dots again to check for updates.
  • Update all the apps and close your App World.
  • Try accessing the app world in the standard way. Everything mus be fixed by now.
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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
New Contributor
Posts: 6
Registered: ‎04-18-2013
My Device: Z10

Re: not able to access blackberry world on Z10. what could be the reason?

OK,
but there are people who cant solve it because they have no games app, and in the music app there is no option for bbw.
this is my probem too, and i cant fixed it.
New Member
Posts: 1
Registered: ‎03-12-2013
My Device: BlackBerry Z10

Re: not able to access blackberry world on Z10. what could be the reason?

it didn't helped me
New Contributor
Posts: 8
Registered: ‎04-09-2013
My Device: z10

Re: not able to access blackberry world on Z10. what could be the reason?

I having the same problem as well. When i tap on the 3 dots in Games, it only shows me "Manage Favourites" and "Edit Profile".

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: not able to access blackberry world on Z10. what could be the reason?

jacksonlow: After entering the games, click on the games tab on the bottom and then select the three dots.

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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: not able to access blackberry world on Z10. what could be the reason?


mkemala wrote:
OK,
but there are people who cant solve it because they have no games app, and in the music app there is no option for bbw.
this is my probem too, and i cant fixed it.

Mkemala

The games app is preinstalled on every Z10. It has to be on your device

---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.