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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Telus

notification won't clear

Hi! I need help!

I have a notification that I have a new voicemail although I have checked and deleted the messgae, I have tried removing the battery several times, tried selecting the notification in the hub and trying to delete it. I have tried everything I can think of including checking the voicemail 3 times, even sent myself more voicemails to try to bump the notification off. This is annoying! When I try to delete the notifiocation or mark as unready nothing happens, it stays bold. Very annoying, please any ideas???

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: notification won't clear

You are not alone, its a bug and some people have it, including myself. I am hoping the new OS version will solve this.. I know its been sent to the carriers for approval, I was hoping it was released soon..

New Contributor
Posts: 2
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Rogers

Re: notification won't clear

I have the same problem. It's annoying.
Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: notification won't clear

Go into the Hub, and then form the right top corner swipe diagonally toward the bottom left corner 5 times, it will then reset the Hub and it should clear the notification that refuses to disappear.

 

BTW you will not lose anything inside the Hub except for the notification that hang there

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
Posts: 4
Registered: ‎02-22-2013
My Device: Blackberry Z10
My Carrier: T-Mobile

Re: notification won't clear

I also have the same problem, Ive pulled the battery and did the 5 diagonal swipe thing to reset the Hub but my voicemail still has a notification which is not true.

Regular Contributor
Posts: 97
Registered: ‎02-01-2013
My Device: Z10
My Carrier: Vodafone

Re: notification won't clear

I have got the same problem and now the email notification is show 10 messages. I am getting a replacement handset but am worried the same problem will return. Get it sorted blackberry!

Contributor
Posts: 17
Registered: ‎02-17-2013
My Device: Z 10
My Carrier: STC

Re: notification won't clear

Thanks to (rat-7) it solved the issue I had.
New Contributor
Posts: 5
Registered: ‎03-31-2013
My Device: Z10
My Carrier: Verizon

Re: notification won't clear

What is RAT 7 and where can i get it?

Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: notification won't clear


dew03 wrote:

What is RAT 7 and where can i get it?


I am Rat-7, I am the guy who suggested the trick to clear a stuck notification 

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
Posts: 5
Registered: ‎03-31-2013
My Device: Z10
My Carrier: Verizon

Re: notification won't clear

Tried ( rat 7 ) method but it did not work.