03-15-2013 02:37 PM
I got a Z10 that I did a security wipe which failed now the phone does not start up
tied to update the software to fix problem but blackberry link says no updates available
tried using this site as well www.blackberry.com/updates. also says no updates available
03-16-2013 12:36 PM
Welcome to the forums.
Have a look at the following article which may help you out with your issue.
Let us know how you make out and if you need any other help.