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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎11-07-2013
My Device: BlackberryZ10
My Carrier: 6475248898

problems with my blackberry need help

Hi so on the weekend i updated my blackberry since i got the message to begin with the changes are such waste changes but also i cant open some of my apps such as my picture file app everytime i click on it the app does not open what do i do?

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Forums Veteran I
Posts: 1,663
Registered: ‎07-01-2013
My Device: BlackBerry Q10 (OS 10.3.1.2726)
My Carrier: Movilnet

Re: problems with my blackberry need help

[ Edited ]

Hello Oct_12_1994

 

Welcome to http://supportforums.blackberry.com

 

I tried to restart the Blackberry to see if the changes take effect
And images can run the application without any problem.

If your problem evidences the persistence applies a hard reset
While pressing the volume button with more and less power button for 30seconds.


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