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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎08-25-2013
My Device: Z10
My Carrier: T-Mobile
Accepted Solution

"Unexpected error (-3)" when trying to play music or video

Ever since I updated my Z10 with the latest upgrade of Blackberry Maps, I can't play music or vdeos. Clicking on any of the music titles or video titles, the message appears: "Unexpected error (-3)".

Anybody any suggestions how to solve this?

 

 

Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE
My Carrier: Airtel

Re: "Unexpected error (-3)" when trying to play music or video

Which version are you using currently?
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Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE
My Carrier: Airtel

Re: "Unexpected error (-3)" when trying to play music or video

This is very strange error, please check this link: http://forums.crackberry.com/blackberry-10-os-f269/file-can-not-played-due-unexpected-error-3-a-8032...

But, unfortunately, there are no comprehensive answers to this yet.
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New Member
Posts: 2
Registered: ‎08-25-2013
My Device: Z10
My Carrier: T-Mobile

Re: "Unexpected error (-3)" when trying to play music or video

Thnx for your comments. Performed a cold start then connected Z10 to pc via blackberry link, updated and synchronized. Now it all works perfect. Problem solved. Case closed.