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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎12-12-2013
My Device: Z10
My Carrier: Meditel Morocco

screen got locked sometimes, unable to use the menu, Z10

screen got locked sometimes, unable to use the menu, on the BB Z10. I need to restart the phone. It occur several times a day since the last 2 weeks. I updated the last version available of the OS. 

Can you help? it might have relation with the latest version of the OS.

Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: screen got locked sometimes, unable to use the menu, Z10

Try resetting your phone hold volume up and down and power button! Smiley Happy