02-26-2013 01:52 PM
on initial set up i keep getting stuck at software update. i keep getting message that it is unable to connect to update server (3001 or 2032). i am connected to my office wifi (i get confirmation).
i cannot get past this, hep!
02-27-2013 02:18 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you send me a private message with your PIN number so I can investigate this further?
Also have you tried connecting to a different Wi-Fi network?
I look forward to your reply.
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