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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎10-14-2009
My Device: Not Specified

the hub screen flashes

the hub screen was black and we pulled the battery, but now there (white and blue) that flashes. it is like it is trying to load but doesn't make it. Any ideas?

Forums Advisor III
Posts: 2,511
Registered: ‎10-26-2013
My Device: BB

Re: the hub screen flashes

So what's the speed of dark?

 

BlackBerry does not recommend removing the battery to fix issues.

 

When powered on hold down the power button for 10 seconds, this will reset the phone.

 

You posted in the Z10 forum but your device is not specified ???

New Contributor
Posts: 3
Registered: ‎10-14-2009
My Device: Not Specified

Re: the hub screen flashes

I'm sorry, yes it is a Z10 and is running 10.1.0 software.

Forums Advisor III
Posts: 2,511
Registered: ‎10-26-2013
My Device: BB

Re: the hub screen flashes

Did you try the Reset?