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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎04-21-2014
My Device: z10 STL100-2
My Carrier: globe telecom (Philippines)

the z10 stock browser of mine crashes very often

Hello,  previously i reported that the stock browser of my z10 crashes very often.

Finally here is an example of it.  


As I try to peruse the following article, clicking on this link crashes my browser repeatedly:




Try to load this article on a z10 stock browser and let it sit there for a while and the browser will invariably come crashing before one finishes reading the article.

Hall of Famer II
Posts: 51,408
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: the z10 stock browser of mine crashes very often



The first thing to check is your OS level:

  • Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone

If you are not on the most current version (, then the recommendation is to update to that via Sachesi, Link, or AutoLoader:

Good luck and let us know!

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