Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
aldaviper
Posts: 1
Registered: ‎02-24-2013
My Device: z10

upgrade dev alpha to bb os10

hi, recently i acquired my z10 with the bb os10 software. However, there is a problem with the BBM as it can't connect to server. Then i use the autoloader for bb dev alpha and the bbm works. Now i want to revert back to bb os10 for the official release, is that possible? because i can't access my media features and most features went missing. Please help me with this problems.

Please use plain text.
JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: upgrade dev alpha to bb os10

The BBM server issues from the past 24 hours should be remedied by now, and you should have no problems.

If they persist, you should call your mobile provider and have this issue escalated to RIM's technical support.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.