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BlackBerry® Z10

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Contributor
Posts: 29
Registered: ‎02-06-2013
My Device: z10
My Carrier: 02

urgent help needed following security wipe

ok tried to do a security wipe and now have now have funny symbol (looks like a usb plug with the corner folded over) and a spinning circle underneath - it's been like it for ages have pulled battery, tried to link to BBlink - nothing!!! have I totally f'd it!!

Contributor
Posts: 29
Registered: ‎02-06-2013
My Device: z10
My Carrier: 02

Re: urgent help needed following security wipe

Sorted!! tried again using a slower USB port worked like  a charm!! - BTW I spoke to O2 who told me that the phone was broken with absolutely no way to fix it!!