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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

z10 Os update

Hi i bought z10 from london (O2) now i am using in india so can you please tell me how to upgrade my device software from 10.0.9 to 10.0.10. 

 

Regards

Posts: 89,309
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z10 Os update


anuragchaudhary wrote:

Hi i bought z10 from london (O2) now i am using in india so can you please tell me how to upgrade my device software from 10.0.9 to 10.0.10. 

 

Regards


Follow the directions in this link

 
FIRST, remove your SIM card and disable the Location Settings at Settings > Location Settings.




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New Contributor
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

Re: z10 Os update

thanks for your early reply. now i have removed my sim and turned off location services now do i need to connect it wifi?

New Contributor
Posts: 6
Registered: ‎12-23-2012
My Device: bold 9780
My Carrier: vodafone

Re: z10 Os update

hey i did it but nothing happened till yet. i have the same software 10.0.9. The update took place in laptop but phone have the same software. kidnly help ASAP

Posts: 89,309
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z10 Os update

If either of those methods in that link do not work, you'll just need to have the update pushed to you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code