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BlackBerry® Z10

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New Contributor
Brownman75
Posts: 6
Registered: ‎02-18-2013
My Device: Blackberry z10
Accepted Solution

z10 and Link Help

Greetings all long time BB lover, recently puchased the new z10 and here are my issues

 

1. Device drivers wont install or be found for phone

2. downloaded link and unistalled and reinstalled numerous times, cleaned out any registry enttries I get the error message unalbe to sign into blackberry ID make sure im connnected to internet disabled both firewall and antivirus stilll no luck, any help would be greatly appreciated

New Contributor
Brownman75
Posts: 6
Registered: ‎02-18-2013
My Device: Blackberry z10

Re: z10 and Link Help

sOLVED IT MYSELF NO THANKS TO YOU ADMIN'S LOGGED IN COMPUTER AS ADMINISTRATIVE MODE UNISTALLED LINK AND EVERYTHING RELATED TO BLACKBERRY AND WENT THROUGH REGISTRY AND DELETED ANY REGISTRY ENTRIES RELATED TO BLACKBERRY NEW INSTALL AND BOOM DONE

Contributor
bwrvt94
Posts: 21
Registered: ‎06-28-2009
My Device: Z10/PlayBook 64GB

Re: z10 and Link Help

How did u delete the registry entries?

New Contributor
Brownman75
Posts: 6
Registered: ‎02-18-2013
My Device: Blackberry z10

Re: z10 and Link Help

Regedit
New Contributor
Brownman75
Posts: 6
Registered: ‎02-18-2013
My Device: Blackberry z10

Re: z10 and Link Help

Google it than in ur registry search blackberry and research in motion
Contributor
bwrvt94
Posts: 21
Registered: ‎06-28-2009
My Device: Z10/PlayBook 64GB

Re: z10 and Link Help

I also have Desktop software as well since I need it to use my works 9900. By deleting the registry on BlackBerry will that be affected too?
New Contributor
Brownman75
Posts: 6
Registered: ‎02-18-2013
My Device: Blackberry z10

Re: z10 and Link Help

I think it will since I was no longer using my 9800 I didn't care