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BlackBerry® Z10

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Heather125
Posts: 3
Registered: ‎04-16-2013
My Device: Blackberry Z10

z10 - contacts and calendar does not sync unless powered down

my contacts and sync via ms active sync account is on PUSH and plus on for sync. However they don't sync automatically. I have to power down and reboot my z10 in order for my contacts and calendar to sync. Why?

Hall of Famer II
sdgardne
Posts: 48,794
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: z10 - contacts and calendar does not sync unless powered down

Hello,

I too noticed some challenges with PUSH and Contact/Calendar sync (in my case, with Hotmail/Outlook.com via active sync). I found that it was better to turn off PUSH and instead let it manually synchronize at my chosen interval. Since I use a different provider for email, changing that doesn't affect my configuration for email, and that continues to PUSH via that account.

We are all hoping that this issue, and all others, get resolved in future OS updates. But for now, I recommend defeating PUSH and instead configuring for interval-based synchronization.

Good luck!

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