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BlackBerry® Z10

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Posts: 90,339
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z10 contacts jus disappeared


bbunyanngwiri wrote:

hm, nope, i do not see a blackberry logo in either place.

 

i am on the work wifi, which can be quite iffy, but I went outside away from it where there was no wifi and still did not work.



I think the fact that your service is in and out, is the problem.




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Contributor
Posts: 24
Registered: ‎05-27-2013
My Device: z10 OS v 10.1.0.2312
My Carrier: vodafone ireland

Re: z10 contacts jus disappeared

Thanks. i have switched off the wifi for now. so not much else i can do? i never had this issue with my bold 9700.
Posts: 90,339
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z10 contacts jus disappeared

Why switch off your WiFi?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 24
Registered: ‎05-27-2013
My Device: z10 OS v 10.1.0.2312
My Carrier: vodafone ireland

Re: z10 contacts jus disappeared

my work wifi is not the greatest so i turned off the wifi connection on my z10. i turned it back on once home. frustrated with the contacts disappearing and re-appearing. i see them listed then when i do a search, they vanish again. I can not keep on rebooting or restarting. Smiley Sad does gmail not have that tick for ON in contacts? i am tempted to security wipe or delete all gmail accounts or move all contacts to hotmail. thanks for your help
Contributor
Posts: 24
Registered: ‎05-27-2013
My Device: z10 OS v 10.1.0.2312
My Carrier: vodafone ireland

Re: z10 contacts jus disappeared

did a security wipe and re-entered everything. i also set up a 2-step verification on the gmail accounts. things seem to be there. i have imported contacts from my mac but will also copy them to my sim just in case they disappear again. thanks for help