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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎04-24-2013
My Device: Black Berry Z10
My Carrier: Rogers

z10 keeps deleting emails from my Yahoo email

I just upgraded to the Z10 from a torch and I am having a problem.

 

On my torch when I deleted an email from my yahoo account the phone would ask if I just wanted to delete the email on my phone or all togehter.  I used to like to keep a few important emails so that I could log in at home to get them.

 

On my Z10 when I delete the email it is deleted from the device and my yahoo account.

 

Is there a way to keep the emails at Yahoo but delete them from the phone?

Hall of Famer II
Posts: 55,803
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: z10 keeps deleting emails from my Yahoo email

Hi and Welcome to the Community!

At present, no. Previously, BIS provided the interface between the BB and the mail server. Now, BIS is gone, replaced with a full on-device email client. The way it is presently designed, it is intended to be a replica between your server and your device (within the max 30 day rolling window). We are all hoping that some things such as you desire will return in future updates, but there is no way to know for sure. For now, it is what it is -- WAD (Working As Designed).

Good luck!

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New Member
Posts: 2
Registered: ‎04-24-2013
My Device: Black Berry Z10
My Carrier: Rogers

Re: z10 keeps deleting emails from my Yahoo email

Thanks for the reply!  It is a bit disappointing that they wouldn't include that feature when they launched it.  Seems like a no brainer!

 

Thanks again,

 

Mike