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BlackBerry® Z10

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KarlNapp
Posts: 10
Registered: ‎03-18-2013
My Device: bb z10

z10 settings not stored

i changed the display settings in my contacts to show the last name first.

after a reboot these settings are changed to first name.

 

2nd problem. when trying to switch off my z10 the smartphone reboots automaticly.

the sw-version is 10.0.10.99

there is no newer version available.

is there any solution.

 

thanks.

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: z10 settings not stored

Hey KarlNapp,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

When did the reboot issue start?  Did you install any new applications on the BlackBerry Z10?  Also do you restart the BlackBerry Z10 by removing the battery or holding the power button?

 

Is the BlackBerry Z10 charging when you try to power it off and resets?

 

I look forward to your reply.

 

Cheers.

 

 


-ViciousFerret


 


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