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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Koodo

z10 will not communicate with Blackberry Link.

I've upgraded the os on z10 and the latest blackberry link.  Blackberry link no longer recognizes my password... All I want to do is back up my data but am afraid of getting locked out if I use up the 5 tries... 

 

Also Blackberry link ap is unable to log in.  It says it is unable to log in using my Blackberry ID... Confirm you are connected to the Internet and try again... 

 

Im able to log in online using the same PC over my web browser....internet works fine.  ?????

 

 

 

New Member
Posts: 1
Registered: ‎08-08-2013
My Device: Z10
My Carrier: Verizon

Re: z10 will not communicate with Blackberry Link.

[ Edited ]

I started having the same issue last night with my Z10.