03-01-2014 07:46 PM
Dear Blackberry -
I have been a blackberry user for the past 12 years. Love you. Have been a little dissappointed the last few years with quality, and the 9900 I have had now for several years is failing and in general has been the worst blackberry I have ever owned - and I can't even type on it anymore because the keyboard whatever key I type always types a Z. I can only use it to get phone calls and really, this is not convenient. But, I'm hanging in there.
I'm a Tmobile customer (also for 15 years) and I also have an Iphone with Tmobile. I need two phones for the work I do. And I know they have the Z10 but why would I buy a Z10 when I know there is a Z30 out in the market? Plus, I will never ever switch to Verizon.
When oh when will you and Tmobile get together on selling the Z30???? In the US? If you don't do it soon you are going to cause alot of Tmobile users who are in dire need of BB upgrades to switch device manufacturers just to keep their Tmobile service.
And why oh why would you do that?
Please get it together.
And exasperated customer.
03-01-2014 09:07 PM
03-02-2014 10:46 AM
Hi. I suggest you tweet John Legere at T-Mobile. There are many people that have including myself. I believe they are pushing the latest BB10 OS upgrade this month. The US is last major country to do so. It's a good question why doesn't T-Mobile carry the best phone on the market today? I was going to drop my service provider Rogers in Canada over the Z30. When enough people complained, They offered the Z30 for sale on there website.
03-03-2014 10:36 AM
@JohnLegere , or his social media minions are quite active on twitter.
He actually replied and engaged me in some twitter chat a week ago.
Give him the message about the Z30.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
03-03-2014 11:12 AM
Thanks so much everyone for your replies!
I did do the tweet at....but all I got back was - `thank you for your feedback. Please watch this link (the Tmobile newsroom) for updates.'
Sort of infuriating. Not to mention that I think ALOT of people are BB users on Tmobile specifically because they are the most `global friendly' and alot of people who use BB are global travelers - so I really think Tmobile is making a huge faux pas here......
03-04-2014 09:16 PM
why doesnt blackberry just sell an unlocked version of the z30 and forget doing it thru tmobile that way they can really stick it to the man. i need a new blackberry but i dont know if i should get the z10 or wait till a z30 actually comes out cmon bberry get us the z30
03-04-2014 09:23 PM
03-04-2014 09:29 PM