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BlackBerry® Z30

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Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30
Accepted Solution

HOW TO CHANGE BLACKBERRY ID IN Z30

i bought a Z30 in dubai.

it was with my cousin in dubai, where he had used this Z30 for BBM with his email id and password.

now, he had sent the handset to india.

 

when, try to configure my blackberry id in this hand set ( z30), it shows my cousin's mail id only.

 

it says, we cannot change the blackberry id again in this device.....

 

so...... will it not be possible to change the blackberry id in my handset now?

 

pls suggest.

Forums Advisor I
arthur72
Posts: 715
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3175), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: HOW TO CHANGE BLACKBERRY ID IN Z30

Hello

 

You must wipe the phone to change blackberry id.  Dont forget to backup the data through BB Link.

 

Regards. 

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Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30

Reply: HOW TO CHANGE BLACKBERRY ID IN Z30

hi

 

thank u.

 

but, can we swipe the hadnset, by ourself? or we have to give it to service provider?

if we can do it by ourself, how to do it? pls suggest.

Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30

Re: HOW TO CHANGE BLACKBERRY ID IN Z30

hi

 

i saw the swipe details in the handset.

 

thanx for the info.

 

let me try that and will get back.

Forums Advisor I
arthur72
Posts: 715
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3175), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: HOW TO CHANGE BLACKBERRY ID IN Z30

If your device have lots of important data, do not forget to backup through BB Link.

But if still empty, you can wipe it right away.
____________________________________________________
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution