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BlackBerry® Z30

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New Contributor
Posts: 4
Registered: ‎11-03-2013
My Device: Z30
My Carrier: Telus

Z30 - Music & Neutron App do not see music files in micro SDXC card now and then

I have my Z30 about a week now. So far so good. This morning, all of a sudden the native Music & Neutron App do not see the music files on the 64 GB micro SDXC card. The files are there when I checked with file management. I restarted a few times and the problem went away. I like to know if any one of you out there encountered this problem and how do you resolve it.

 

Thanks.

Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: Z30 - Music & Neutron App do not see music files in micro SDXC card now and then

hi i had the same problem i asked an expert and told me the connection between card and phone was not good at the moment took it out and put it back didnt have a problem ever since