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BlackBerry® Z30

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New Contributor
Posts: 3
Registered: ‎02-01-2014
My Device: Z30
My Carrier: purchased through EPP (Rogers)

Z30 can't add contacts

Purchased new Z30 from EPP. Updated the software to 10.2.0.415 while initializing (model# STA100-5).

It didn't move "Contacts" from my from any of my email accounts or linkedin or facebook. I can't add contacts even. I select on add contacts icon from contacts option add a name and hit save; Then it jumps back to previous screen without adding the contact. (Note- BBID on torch was different & i signed with new email created new BBID for my new Z30, if its of any interest in finding solution).

A help for this will be sincerely appreciated; i feel like quiting and moving back to torch.

Guru II
Posts: 19,866
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2252; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Z30 can't add contacts

Please don't double post. I answered your question here:

http://supportforums.blackberry.com/t5/BlackBerry-Z30/Can-t-add-contacts-to-my-new-Z30/m-p/2763021
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