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BlackBerry® Z30

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Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30

composing text message in Z30

it gives big head ache to compose text message in this Z30.

 

in the blackberry hub, i am choosing the option of compose and selecting text messages.

 

in text message, i first choose the contact person details from the contacts list ( address book). once if i do this, that's it...... nothing happens further. the respective contact person number is not selected and the screen shows the same screen. if i type the message in the key board, i hear only the tap sound and nothing displays in the typing screen. or if i try to give "END CHAT", then also nothing happens. or if i choose "send message" also, nothing happens. 

 

so... i tried the second method. i first typed the sms text message, then, i tried to select the contact person details. then also the same story.

 

on the other hand, if someone sends me text sms and if i reply their messages, it is working.

 

but, if i want to compose a text sms by myself. it is not at all possible.

 

whereas, i am composing WHAT'S APP, where it works without any problem.

 

i face the problem only in composing TEXT SMS.

 

how to solve this?????????? will it be a software (OS) error or  some settings to be changed? please help..

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New Contributor
Odie44
Posts: 3
Registered: ‎01-01-2014
My Device: Z30

Re: composing text message in Z30

I have this same problem....  i used Blackberry link to transfer my contacts from my Torch to my Z30 and I think it corrupted something.  It seemed to work so well  but most of the blackberry users I have talked to havent done this....  they have just used contacts grom gmail and facebook and twitter....    I am resetting my phone to see if it works to  just have my contacts added through gmail instead.   Curious ??  Did you also use the BLackberry link to transfer your data?

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New Contributor
Odie44
Posts: 3
Registered: ‎01-01-2014
My Device: Z30

Re: composing text message in Z30

It worked to reset the phone and then put all contacts into gmail contacts through saving a csv file and importing from outlook.  It backed up easily and not the texting doesn't freeze....  Must be a glitch with the Blackberry link as it loads the contacts.

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Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30

Reply: composing text message in Z30

hi

 

i was having BOLD 9780 earlier ( bought in DUBAI) and the latest OS of that handset is just version 6.0. it needed a blackberry desktop software to backup/ restore the datas.

 

but,. this Z30 didnt supported that 6 OS Desktop software, even though the back up file of OS 6.0 was of BBB File.

so, i downloaded blackberry link to my PC.

 

through this balckberry link, i restored the contacts list from the PC ( same BBB File) to this new hand set Z30.

 

i dont know, what to do now..... preparing TEXT SMS is the head ache. 

 

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New Contributor
Odie44
Posts: 3
Registered: ‎01-01-2014
My Device: Z30

Re: composing text message in Z30

If you call your network support they will connect you to blackberry support and tell them it is a blackberry link issue. They will help you to save your contacts from bold and load into Gmail and then it will sync with your new phone. Just set up a Gmail account if you don't have one yet and connect it to your phone. It worked very well.
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Contributor
omjesus_786
Posts: 17
Registered: ‎12-11-2013
My Device: Z30

Re: composing text message in Z30

hi

 

noted the details.

 

if someone sends me text sms and if i reply their messages, it is working.

 

but, if i want to compose a text sms by myself. it is not at all possible.

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