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BlackBerry® Z30

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New Contributor
iprogramer
Posts: 4
Registered: ‎03-14-2014
My Device: z30
My Carrier: ats100-2

my blackberry z30 doesnot turn on with red light

hi i have a blackberry z30 , after updating my blackberry z30 it doesnot turn on and show me a red light what i should doing please help.


thanks.

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Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: my blackberry z30 doesnot turn on with red light

Hey iprogramer,


Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to bring the BlackBerry Z30 smartphone back to life: www.blackberry.com/btsc/KB34045

 

Let me know if you have any more questions.

 

Cheers.

 

 

VIA | BlackBerry Technical Advisor

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New Contributor
iprogramer
Posts: 4
Registered: ‎03-14-2014
My Device: z30
My Carrier: ats100-2

Re: my blackberry z30 doesnot turn on with red light

[ Edited ]

hi , thanks for your answaring i do it but still i have black screen and red light

 

but what i do it's happend :

 

it was turned off as I couldn't load the battery at work, which normally not a problem, so I got home ad put it for recharging and when it turn on after connecting to charger it stoped on 100% of loading os , so iturn offed it but only after all night recharging I couldn't turn it on.

 

but afther doing www.blackberry.com/btsc/KB34045 3 times still i have black screen and red light.

please help

 

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