Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z30

Posts: 1
Registered: ‎10-17-2013
My Device: 9780
My Carrier: tmobile

z 30 software problems affecting availability in uk

[ Edited ]



I am a tmobile user who would like to upgrade to the z30...


Tmobile inform me that the z 30 availability was knocked back on a software issue..


They say they can only make the z30 available once the software issue has passed thier quality controle..


Please can you verify this and provide me with a time frame update as to when I might be able to get my hands on one...


there are hundreds of folks like me who need to know...The lack of info on this is most disappointing indeed....


many thanks


Hall of Famer II
Posts: 54,951
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: z 30 / tmobile software problems affecting availability in uk

Hi and Welcome to the Community!

Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? click here and also here. Please click here for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button.

Posts: 91,853
Likes: 24,142
Solutions: 6,233
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z 30 software problems affecting availability in uk

It won't be long until Tmobile has the #Z30 device. Hopefully before the Christmas holidays.
>> Learn more about the Priv by BlackBerry

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code