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Contributor
Posts: 11
Registered: ‎03-09-2011
My Device: z10

Accepting a solution

In the forum help section on Accepting a solution it says:

"

To mark a message as a solution:

  • Click the Solution? icon on the reply.

If you change your mind about the quality of the answer, or if another reply provides an even better answer, you can revoke the first selection and accept the second reply."

 

OK. I got a reply from DHL that satisfied me. There is no "Solution?" icon on the reply. How do I close this topic?




When I am feeling blue, I just start breathing again!
Moderator
Posts: 3,701
Registered: ‎06-26-2013
My Device: Curve 8520

Re: Accepting a solution

[ Edited ]

Hi DannoMilanno

 


There is no "Solution?" icon on the reply. How do I close this topic?

You should be able to see the Accept as Solution button in the corner of any reply to your original thread?

 

Accept as Solution.png

 

 

 

Steve_T                                                                                                       New to the Community click here  
Community Moderator
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Contributor
Posts: 11
Registered: ‎03-09-2011
My Device: z10

Re: Accepting a solution

Thanks Steve. I do not have any Accept buttons that I can click on. The only buttons that appear are the 'Like', 'Reply' and 'Quick Reply'
How do I attach a screen cap? It is asking for a URL.

Dan



When I am feeling blue, I just start breathing again!
Moderator
Posts: 3,701
Registered: ‎06-26-2013
My Device: Curve 8520

Re: Accepting a solution

Hi DannoMilanno,

 

I have found out that the Solutions are disabled in in the Community Feedback & Ideas board.

 

You should be able to see the Solutions button on the rest of the Community

Steve_T                                                                                                       New to the Community click here  
Community Moderator
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