09-02-2010 03:29 AM
I registered on my.blackberry.com, and I did not receive a validation e-mail. I now cannot login using my e-mail address or ask to send me another e-mail validation. Could someone please help me? thank you, C.
09-13-2010 06:20 AM
Exactly the same has happened to me.
I also registered with myBlackberry (formerly User Lounge) six days ago and I still have not received a confirmation email. Therefore, I too cannot login!
The website does mention it is new and under construction... but 6 days and no registration confirmation is quite extreme.
Someone please help!
09-17-2010 07:47 AM
Very impatient so re-registered with different user id, email address, password and ticked the YES to receiving RIM offers etc. this time and as if by magic the validation email was delivered immediately! So now registered (hopefully?!). This may help? See you in the owners lounge?!
The member formally known as pumpkinman
09-22-2010 08:25 PM
The same thing happened to me. Now I can't get logged on at all . This has been going on for some time now and nobody cares. Thats pitiful. If anyone has the answers please let all of us know.
09-23-2010 11:41 AM
Having the same trouble here too. I have not recieved a confirmation or activation email after registering for the site. Has anyone figured out how to get this fixed or know how to get a new confirmation email sent?
09-25-2010 05:03 AM
Yeah, same problem happening to me as well. Blackberry App World wanted to update. Not the first time it had done so and my login has always worked before, so I let it update. After that it wouldn't let me login using the same info I had been using since I first got the phone. Went to the website and it told me that my username didn't exist. I created a new one, with the same old info, and waited for the activation email. And waited, and waited, etc. etc. It has been almost 4 days and still no activation email and the MyBlackberry site wont let me log in. To make matters worse I work for our mobile carrier and they told me I needed to go through Blackberry support, but other than this support forum that nobody from RIM bothers to check, there isn't any way for me to get ahold of Blackberry Tech support. How stupid could you be to create a commerce site and then not give users a way to get in contact with you when troubles occur?
09-26-2010 09:53 PM
can you guys send me private message and let me know your login name in myblackberry that you have problem with?
09-26-2010 11:40 PM
I'm having The same issue, myBlackberry account, upon password recovery, Login does not recognize my Username or Email or new password. Also the hyperlink in thePassword Recovery Email does not work & I'm not able to Copy, Cut & Paste into my Browser.
Carrier Telus Mobility
Handset Blackberry Storm 9550