Community Feedback and Ideas

[belkashif]

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veriy wrote:

Hi guys, 

can you guys send me private message and let me know your login name in myblackberry that you have problem with? 

thanks

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Guys please follow his instructions.

[kmreece]

I emailed my infor to "Verify" directly.  Has anyone had any luck getting an answer as to why myBlackberry registration is broken?

[veriyantaK]

Thank you for those who already send me their myBlackBerry login info. I'm following up this issue with the administrator of myBlackBerry and will let you know when we have solution. 

[2020Michel]

Hello there,

2 days ago i registered to at My Blackberry.com

after 24 hours i still didnt get the email, and have written a mail to support.

Now again 24 hours later i have:

No email to confirm my registration

No answer from support

same email adress used as for the registration on this support forum.

Any help is welcome,

Many thanks in advance

[2020Michel]

Again send a email to rim

Also send a pm as told earlyer in this topic.

And sent a tweet to #myblackberry

How Many More days do i have to wait till i get at least an answer about WHY i never received the activation mail for myblackberry.com ?

i want to get on that webpage to get goodies for my phone !!

[2020Michel]

Ok last update

Appearently does noone care if you use a gmail adress.

several ways to get my gmail adress confirmed failed, no reply's at all ( shame on you )

in the end i recreated a account using the email of my ISP wich i never use and guess what ?

within 10 seconds i received a confirmation email.

myblackberry.com should provide better help or at least a option to resend the confirmation mail !!

Also would it be normal to get at least a reaktion or confirmation of email sent with a ticket number.

So regarding the registration part it's a BIG thumbs down for myblackberry.com !

[belkashif]

Well I have a hotmail account and I used it and I still have no confirmation email. I need Blackberry to fix this probelm because I dont want to use another email!

[samthyang]

Similar situation here. Never got the confirmation email (over 3-weeks already.) Not able to re-register since myBlackBerry stored my username & email in their database. And, not able to find support contact on myBlackBerry. So, tried using "forgotten password" to reset password; did get the instruction email and reset the password. Guess what, myBlackBerry still responded with invalid username & password and not letting me either login or register. myBlackBerry, what an IN-CREDIBLE service......

[klee]

Hiya,

Sent you a message on September 26th regarding my issues with signing in to myblackberry. I appreciate that you are following up on this with "them", but it has been 2 weeks. Could you give us an update? Thanks so much.

[csk02367]

Hoping you can solve the registration problem.

csk02367

Thanks