04-19-2012 12:45 AM
Yesterday, I messed around with my DNS settings and interrupted my MS Office 365 email briefly. Every since it has come back online, I can receive emails on my Bold 9900, but cannot send any. They go off into cyberspace seemingly with no issue, but never reach their destination. They don't bounce back or return any kind of error. I am able to send from my desktop Outlook, PlayBook, and Outlook Web App with no issues. It is only my Bold 9900 that is having problems. What is my best course of action here? Can I re-activate? Do I have to do a complete wipe and start over? I really hope not....
04-19-2012 04:31 AM
Try deleting the email from your email set up. No need to wipe handheld. Then re setup the email again.
This article will help you:
04-19-2012 09:07 AM