01-16-2014 07:07 AM
I am a global admin for O365. However , recently, i cannot login to the blackberry cloud services console.
I receive the following error message:
Tenant authorization error
You are not currently logged into BlackBerry® Business Cloud Services.
You must login into BlackBerry Business Cloud Services from Microsoft® Office 365.
Please close the browser window.
Also when I do eventually get in, I am logged out straight away with the error message:
The browser session has expired.
Also I get this message whe I test it from chrome:
Your session has timed out.
Web applications store information about what you are doing on the server. This information is called the session.
Web servers must track many, many sessions. If you are inactive for a long enough time (usually, a few minutes), this information is discarded to make room for active users.
At this point you may restart the session to continue.
I have looked at our firewall on-site whichwas perhaps screening out the cookies that hand over the authentication. But it is not doing this.