Once Desktop Manager for Mac comes up and you are connected, the first thing to do check your Device Options by hitting that button. Set up whether you want to sync automatically or by hitting the sync button. Make sure the "Check for Applications Update" box is not checked. I think if this box is checked, it will not allow manual Application Update. Sync either automatically (set up in Device Options) or by hitting the sync button.
Secondly, when sync is done, hit the backup button which will bring down a screen allowing you to select how you want your phone data saved on your computer and let that operation finish.
Third, hit the application button. You should get a list of all apps on your phone. In that window there are two buttons at the bottom of the list of applications. Hit the Start button, not the Check for Updates button. You should get a screen that applications are updating. Your phone will then reset. That is it! Good luck. I was able to make it work again today.
