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Desktop Software for Mac

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New Contributor
gugggi
Posts: 3
Registered: ‎06-07-2012
My Carrier: T mobile - prepaid

Device Software Update

Hey, 

 

I'm using a unbranded, factory unlocked BB Bold 9900 with a T-Mobile prepaid sim. 

 

My current software version is 7.0 Bundle 1672. 

 

I would like to update my device software to 7.1

 

I have downloaded the BB Desktop Software (Version 2.3.1 (build 5)). The Desktop Software tells me that there are no updates available. I also tried to get an update over the air but that didn't work either. 

 

I'm using a Mac laptop with Mac OS X. 

 

Can someone please help me.

 

Thanks in advance. 

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Forums Veteran II
Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: Device Software Update

Tmobile has 7.1 available for the 9900, heres how you do it:

I went to http://us.blackberry.com/support/downloads/download_sites.jsp

and used the tmobile software link:  http://www.t-mobile.com/bbupgrade/

 

Click on the get software button on the Bold 9900 section and install it.  Before trying to upgrade to 7.1, you'll need to delete the vendor.xml file.

See this link:

http://crackberry.com/delete-vendorxml-or-not-delete-question

 

As always, do a full backup first using the desktop manager and setup blackberry protect before upgrading device software!

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New Contributor
gugggi
Posts: 3
Registered: ‎06-07-2012
My Carrier: T mobile - prepaid

Re: Device Software Update

Thank a lot for your help. 

 

Unfortunately the software version is an .exe file, I can't run it on my MAC 

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Forums Veteran II
Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: Device Software Update

gosh, you're right, you did say a mac.  I'm not sure this type of update can be done using a mac.  Maybe someone else can chime in if they have ideas.  Can you find a PC to try this on?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter
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