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Desktop Software for Mac

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chillfang
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chillfang
Posts: 1
Registered: ‎10-07-2009

For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

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‎10-07-2009 02:45 AM

I've been attempting to sync my Tour 9630 with my iMac, and the error message noted on the above subject line keeps appearing without any success in syncing my Contacts.  Any suggestions out there?

 

Many thanks.

 

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sdgardne
Posts: 39,075
Registered: ‎11-28-2008
My Carrier: TMobile

Re: For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

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‎10-07-2009 12:53 PM - edited ‎10-07-2009 01:11 PM

Hi there!

FYI -- you've posted this to the device support forum...but BB/Mac integration is such a special issue that it has a forum all to itself. But, don't double-post, we will have this moved momentarily to the correct place:


That way, the right experts will have the best visibility.

Good luck!
Message Edited by sdgardne on 10-07-2009 10:11 AM
Occam's Razor nearly always applies when troubleshooting technology issues!
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Keonikamakana
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Keonikamakana
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Registered: ‎02-26-2010
My Carrier: Verizon

Re: For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

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‎02-26-2010 01:44 PM

I am having the same problem but it is my Calendars which will not synch.  My Calendars on the iMac are Entourage and iCal.  If I enter an event on my Blackberry Tour 9630 and then try to synch, I get the KB19454 message.  I have called Apple.

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