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Oh, I had such high hopes for the updated drivers!
I installed the drivers, rebooted, opened pocketmac, connected my phone, and it gave the skipping error (I'd never seen that before, but I hardly call it an improvement). I closed pocketmac and reattached the phone until the media card was shown in the finder. Then I reopened Pocketmac and attempted a sync. Back to square one, as the program is hanging during the calendar sync operation. The contacts went fine and there was the standard "click continue" warning on the calendars. I will leave the phone connected just in case it is taking a long time. meh, the ISyncRimCalendar application is listed as (not responding) in the force quit applications window. 
I don't understand why the response to my request for help could not have included this information about the drivers. Even though it did not work, I still don't understand why this information wasn't given to me. Instead I was instructed to call! Lame.
There is hope! At least RIM appears to be hiring a team-leader for the new software:
http://forums.appleinsider.com/showthread.php?s=&t
Not too promising in terms of reaching a stable product solution before the rollout of the 3G iPhone...
Thanks for trying, Annie.
M@
Oh, I don't give up that easily!
I won't ask you to call anyone. Instead, I'd like you to take the next step, and work directly with a PocketMac Support engineer in the FREE web-based support at http://www.pocketmacsupport.net. What I would invite you to do is enter a Support Request. On that page, there is a questionnaire about your system and device that will provide enough details for the support rep to help you specifically with what's going on in your system. You can also send in a PMSystemReport to them, and the support engineers can spot if there are any conflicts in your system. For example, we recently learned that a certain Logitech console program can block the communication with PocketMac.
Forums can be too general at times, and be more difficult to solve when it gets to the nitty gritty.
By the way, it's only been a few weeks that we became aware that RIM's newest devices had changed the USB connection rules, and which model numbers were affected, so that information sometimes takes a while to disseminate among all the tech support team members inhouse, as well as the support reps at the service providers. Part of the reason I'm in the boards right now is to help disseminate that information. The first rep who tried to help you may not have known yet that your device needed the new driver. So, I hope you can forgive him/her for not sharing it during your last contact. 
Just to follow up. I filled out a support request but received no notification that my support request had been sent/received. Today, I filled out another support request and added DoNotReply@pocketmacsupport.net to my address book.
Neither the drivers nor uninstalling Logitech Control Console have solved my problem.
I meant to save a copy of my support request so I wouldn't have to generate it again, but it appears that I was unsuccessful.
More wasted time!
Okay, even though I didn't receive any information on the original (2nd) support request, I can access it from the website. That support request (from the 11th) was marked "closed"!
If the problem persists, I would like to gather a PocketMac System Report from your computer . Please run PocketMac for BlackBerry 4 as you would normally do. Regardless of whether the sync is successful or not, please send me the report as it will contain useful information.
Getting a PMSystemReport from your computer:
1. Open PocketMac SyncManager.
2. Go to Help->System Report. This will create a ‘PMSystemReport’ on your desktop. The report will take a few moments to generate.
3. Email me the 'PMSystemReport' file regardless of the results.
I will go over the report and get back to you as soon as possible.
Here's what I wrote in the recent support request:
This is the third time that I've filled out this form. The last time I did not receive any information or even a confirmation, so I'm assuming that it did not go through properly?The first support request was closed due to inactivity (RQST00004863699), but I received no help at that time. The support rep simply instructed me to call and pay for help. Then, PocketMacAnne found a thread I had posted on in the support forums. She instructed me to try and fill out a support request again, so here I am.
PocketMacAnne indicated that there were a couple of issues that were not known when I'd filled out my original support request. The first is that the blackberry 8130 required a new driver for "high speed devices". I downloaded and installed that driver. It caused a few changes in the behavior of the Pocketmac software but still did not allow me to update my calendar.
PocketMacAnne further indicated that there was some sort of conflict with the Logitech Control Console. While I would like to have full use of my mouse, it is less important to me than having a "smart" (updated) smart-phone. So, I removed the Logitech package, but still I am unable to sync with iCal.
Here are the details listed previously:
I have a 1.83GHz MacBook Pro (Intel Core Duo) running OS X 10.4.11.
I have a 8130 Pearl v4.3.0.97 on platform 3.1.0.51. I have never
been able to sync with iCal. The program freezes every time and I
have to force quit of the helper application. The program log acts
as though it worked.
-=-=
Since then, I've uninstalled the LCC, uninstalled pocketmac, reinstalled pocketmac, and reinstalled the high-speed drivers. Additionally, I used the DataPurge and SyncClean helper apps.
Like before, the sync appears to be functioning normally. When it gets to the part where it syncs the calendar it gives me a warning message: "The next window you see may be a Sync Alert window. This is a way for the Operating System to protect the internal databases of the Mac during the syncing process. This only happens for each database (iCal calendar and tasks) the first time you sync with a new device. If you see a Sync Alert window, make sure the box that deletes the contents remains UNCHECKED, and that you click on the ALLOW button to continue with the sync. Click OK to continue."
As before, Pocketmac acts like it is working but hangs on the iCal sync. Activating the "force quit applications" window shows the ISyncRimCalendar highlighted in red and marked as "(not responding)". Stopping the nonresponsive ISyncRimCalendar allows Pocketmac to "finish" and the log looks like this:
[03:10:44.101] Synchronizing calendar
[03:11:01.677] Made the connection
[03:11:01.937] PocketMac version 4.0
[03:11:03.036] Synchronizing iCal with BlackBerry Calendar
[03:11:03.046] Reading data...
[03:18:10.290] 0 changes/new records.
I have the advanced preferences set to overwrite the device and to only update selected calendars. The selected calendars include an active calendar that is set as the default calendar for items generated on the device. It does not make a difference if that calendar is selected to be the default "Pocketmac" calendar. Either way it gives the same result (as indicated above).
PocketMacAnne also indicated that I could send in a PMSystemReport. However, I can not determine where the PMSystem Report is generated. While in Pocketmac, there is the help menu option of a "System Report" but selecting it does not seem to do *anything*. Oh, that's because it will only write to the default directory (desktop) if the default filename does not exist. I renamed the old PMSystem Report and generated a new one--both of which are included here. (it doesn't seem to allow me to include both, so hopefully I'm just including the current one which is saved under the default name PMSystemReport.txt
My frustration level is through the roof. I've wasted untold hours on this problem. I'd resigned myself to paying the ETF and getting an iPhone, which I would guess is still going to happen.
At least I have a record of it this time...
M@
