Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Desktop Software for Mac

Reply
New Contributor
jmg62699
Posts: 4
Registered: ‎01-22-2009

Storm USB communication interface problem

My problems started in this thread. I uninstalled PocketMac and installed the trial version of Missing Sync.

Mac OS 10.5

On my BB:

Media Card Support: On

MTP: on

Mass Storage Mode Support: on

Enable Mass Storage Mode when Connected: on

 

When I connect the BB with the Mac, the BB begins charging and the drives Blackberry 1 and Blackberry 2 appear on the desktop (and when I was attempting to use PocketMas it always showed "available").  But when I try to sync it, I get the following errors:

 

124 {
    date = 20090124T203842;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
216 {
    date = 20090124T203842;
    function = "-[MainWindowController startSync]";
    message = "Starting sync at 1/24/09 8:38 PM...";
    sourceFile = "MainWindowController.m";
    sourceLine = 4277;
    type = 3;
}
269 {
    date = 20090124T203842;
    function = "-[BlackberryUSBDevice openUSBInterface:vendor:smileytongue:roduct:]";
    message = "Error communicating with device. USBInterfaceOpen failed (e00002c5).";
    sourceFile = "BlackberryUSBDevice.m";
    sourceLine = 403;
    type = 2;
}
303 {
    date = 20090124T203842;
    extra = "StackCrawl v1.0.3 i386\n";
    function = "-[MainWindowController performSyncOnNewThread:]";
    message = "Synchronization cancelled due to error. Could not connect to device.";
    sourceFile = "MainWindowController.m";
    sourceLine = 4198;
    type = 2;
}
124 {
    date = 20090124T203939;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
247 {
    date = 20090124T203939;
    function = "-[MainWindowController awakeFromNib]";
    message = "Application started on 1/24/09 8:39 PM (version 1.0.3, build 75)";
    sourceFile = "MainWindowController.m";
    sourceLine = 385;
    type = 3;
}
261 {
    date = 20090124T203939;
    function = "-[MainWindowController setBackgroundAppLoginItem:]";
    message = "An error occurred while configuring the background application.";
    sourceFile = "MainWindowController.m";
    sourceLine = 2691;
    type = 1;
}
124 {
    date = 20090124T203948;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
216 {
    date = 20090124T203948;
    function = "-[MainWindowController startSync]";
    message = "Starting sync at 1/24/09 8:39 PM...";
    sourceFile = "MainWindowController.m";
    sourceLine = 4277;
    type = 3;
}
269 {
    date = 20090124T203948;
    function = "-[BlackberryUSBDevice openUSBInterface:vendor:smileytongue:roduct:]";
    message = "Error communicating with device. USBInterfaceOpen failed (e00002c5).";
    sourceFile = "BlackberryUSBDevice.m";
    sourceLine = 403;
    type = 2;
}
303 {
    date = 20090124T203948;
    extra = "StackCrawl v1.0.3 i386\n";
    function = "-[MainWindowController performSyncOnNewThread:]";
    message = "Synchronization cancelled due to error. Could not connect to device.";
    sourceFile = "MainWindowController.m";
    sourceLine = 4198;
    type = 2;
}
 

Please use plain text.