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I haven't got a clue how to upgrade my 9700 to OS6. I have the latest version of Desktop Software Version 220.127.116.11, freshly downloaded. I have updated all my apps to the latest versions using the Desktop Software. My phone is from AT&T, but it's unlocked, and I am on Telkomsel in Indonesia. Both AT&T and Telkomsel have OS6 on Blackberry's Device Software list. If I plug my BB to my Mac, and do Desktop Software, I can't get any more updates because I have the latest versions already. What else can I do?