09-29-2012 07:18 AM
Hi! I have synced all media files via Blackberry Desktop Software - all successful - but my MemoPad notes have cleared and i cannot find them anywhere on my Mac. Any ideas where they would be, or how to restore them?
The new notes I have added since the sync now show up in my Mail under 'Notes', but no sign of the old ones.....
10-02-2012 12:36 PM
Hello Beeby and welcome to the BlackBerry® Support Community Forums.
Do the memos still appear on your BlackBerry® smartphone or have the disappeared from there as well?
Did you previously sync with Entourage or have you always done the sync to the mail notes?
DId you happen to backup your data before you did the initial sync?
10-02-2012 02:38 PM
Hi thanks for reply!
Memos have disappeared from 'phone and don't appear to be anywhere on Mac either.
I never intended to sync anything from memos, but a subsequent sync has done so to Mail notes.
I didn't back up before initial sync - thought that was the point of the sync hahahah!
I think they are probs lost forever..... that'll learn me
10-02-2012 03:45 PM
10-14-2012 04:29 AM