Desktop Software for Mac

[talexandre]

Definitely. The uninstaller seems to operate under the concept that you telling it to uninstall the Desktop Software means that you're removing just the Desktop Software. The remnants, BBLaunchAgent, BBDaemon and RimAlbumArtDaemon, will stay behind. And in order to remove them, you'll have to have a level of experience with using Terminal on a Mac that is well into power-user territory.

[umma08]

launchd% stop com.rim.RimAlbumArtDeamon
launchctl stop error: No such process
launchd% remove com.rim.RimAlbumArtDaemon
launchctl remove error: No such process

you think they are still there?

[talexandre]

You typed RimAlbumArtDaemon wrong.

Also stop and remove com.rim.BBLaunchAgent and com.rim.BBDaemon.

Reboot the computer directly after and then log in and search again. Do this for every account created on the computer, including root.

[umma08]

lol. sorry for the typo!!!

launchd% stop com.rim.RimAlbumArtDaemon
launchctl stop error: No such process
launchd% remove come.rim.RimAlbumArtDaemon
launchctl remove error: No such process

still there?

i also tried the find . -name "Rim"

and find . -name "Daemon"

turned up nothing? but i am not sure if that is the best way to search?

[umma08]

launchd% stop com.rim.BBLaunchAgent
launchctl stop error: No such process
launchd% remove com.rim.BBLaunchAgent
launchctl remove error: No such process
launchd% stop com.rim.BBDaemon
launchctl stop error: No such process
launchd% remove com.rim.BBDaemon
launchctl remove error: No such process

and i have no other users on this laptop and pretty sure i am in as root! though not entirely. still learning the bash shell!

thanks for the help though, much appreciated

[talexandre]

Use from the Terminal prompt:

ps -ef | grep BB

Then stop and remove anything with "rim" in it in launchctl

Your find command was only looking in the directory it was run in and find only finds files and directories, not processes.

[umma08]

ps -ef | grep BB
  501   261   256   0   0:00.00 ttys000    0:00.00 grep BB

i havent a clue what that means?

i assume 0 processes? well i hope anyway!

[talexandre]

Then you're doing well. Reboot and make sure that these changes persist across reboots. You may end up having to remove some BB junk in the StartupItems folder as well.

[umma08]

cheers man - appreciate that!

will check again when i reboot, but have a feeling they are gone. I have emailed Blackberry on the issue - i am still under their support scheme 3 months thingy. Be interesting to see what they say...... I will post up here when i hear.

There are no BB items in my startup items folder - so i am hoping that i am fine - for now anyway!

Hopefully others will get some help now from this discussion. To be honest i was shocked when i noticed the CPU spikes!

are you a programmer/web developer yourself?

[blsdrf]

I'm using 2.3.1.5 as suggested, but the daemon is still launching and repeating the problem others have described above.  Any further suggestions?