01-27-2013 02:29 PM
apparently it keeps aborting due to validation failure and some packages contained unsatisfied dependencies.
Does anyone have any idea what the heck that means and how I can update my BB? I have updated the desktop software and I'm running on Mac OS10.7.5
I thought I'd try updating because although the phone recieves text messages, it won't send them.
Advice greatly appreciated.
02-23-2013 03:28 PM
02-24-2013 06:43 AM
Thanks for that BK, but my problem isn't texting or dialing, it's doing software updates.
Given the complete lack of consumer support from RIM, come the end of my contract I'll be switching over to apple or another smartphone. If they can't be bothered to provide some kind of technical support to people like me who've been using BB for 6 years, then they deserve to be losing custom.
02-24-2013 04:26 PM
02-25-2013 12:34 PM
Sorry to hear you're having an issue updating your software.
To clarify, you connect your device to your Mac, launch BlackBerry Desktop Software and are seeing an error?
Can you provide the error in full as it appears or a screen shot of it?
What is your Desktop Software version? What is the current software version your device? Who is your mobile network carrier?