Desktop Software for Mac

[cx]

i just installed the blackberry desktop software to upload pics and videos--and i watched the program go through the names of all the videos--and now i can't locate them anywhere regardless of the search i'm doing.  there isn't any "device videos" tab suggested in other help forums.  any ideas?

[hmthepirate]

Hello cx and welcome to the BlackBerry® Support Community Forums.

What version of the BlackBerry® Desktop Software are you using?

When you are configuring the synchronization settings, are you able to choose your destination source, such as iPhoto? Have you checked in iTunes for your videos?

The article KB25138 "Synchronizing media using BlackBerry Desktop Software 2.0 on a Mac computer" will help to explain the media synchronization process.

Let me know if you have any further questions.

Thanks!

[my-fone]

Hi cx

Have you tried using the "spotlight" facility on the mac? (top right hand corner of the screen) get the vid or pic file name from your 'phone and then type it in spotlight, it will find it in secs (providing Desktop has uploaded them of course)

Spotlight must be the best facility on a mac IMHO.

J