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New Contributor
Mags
Posts: 3
Registered: ‎10-25-2008
My Device: Not Specified

8120 - USB sync issues.

Over the past few months synchronizing the 8120 with the desktop is very hit and miss with random failures. Such as: -

 

USB not recognize.

Desktop manager not connected, but the device manager and the hand held tell me they are.

Every thing connects for a few seconds then it's lost and the sync fails.

 

I have reloaded the driver and desktop 4.6, but the problem persists.

 

Any advice would be welcome.

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Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: 8120 - USB sync issues.

install the usb drivers.

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
Mags
Posts: 3
Registered: ‎10-25-2008
My Device: Not Specified

Re: 8120 - USB sync issues.

I did install driver 4.6 after reading your post on USB. I installed the driver, then re installed Desktop 4.6. And I get the same results. That's when I decided to seek the advice from this forum.
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Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: 8120 - USB sync issues.

which windows do you use ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
Mags
Posts: 3
Registered: ‎10-25-2008
My Device: Not Specified

Re: 8120 - USB sync issues.

I use XP with service pack 3. I m not sure if this is relevant, but i also use Norton 360 for firewall etc.
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